As we all navigate through these unprecedented times, please be advised that LIV Communities’ priority is ensuring the well-being of our customers, employees, trades, suppliers, as well as our communities.   As we continue to closely monitor the risks associated with COVID-19, we are taking all necessary precautions as guided by the World Health Organization (WHO), Health Canada and the US Centers for Disease Control and Prevention (CDC).

To support the well-being of our team members, we have adjusted to remote work schedules, remote and virtual meetings, as well as implemented social distancing and enhanced cleaning measures to ensure that our environments remain as safe as possible across our organization and within communities.

We have proactively set up all employees to be able to work efficiently in a remote environment, so rest assured, your phone calls and emails will be attended to. We are communicating regularly with homeowners on and individual and departmental basis.

Please see below for department updates made the morning of Monday, March 23rd.  As always, please feel free to reach out via email at [email protected] or 289.245.1300 for any general inquiries.

Head Office:  Although we have proactively set up all employees to be able to work efficiently in a remote environment, we are currently operating with rotating, minimal staff in the office. Our Head Office doors are locked and potential visitors are asked to email [email protected] or call 289.245.1300. 

Sales Centres:  All Sales Centres are Closed, but agents are working remotely to service homeowners and respond to queries.

for Brantview Heights: Ali Naimpoor      E: [email protected], P: 289.775.6072

for Nature’s Grand:      E: [email protected], P: 226.922.0354

Décor Centre: The Décor Centre is Closed to all visitors and homeowners.  Our Décor team is working with current homeowners on a virtual and individual basis. If you are a homeowner with questions or concerns, please reach out to [email protected], or phone 905.304.0471.

Service Department: All service is temporarily suspended.  Emergency situations must be directed to [email protected], or by contacting 905.971.0786.

Site Construction Teams: All necessary safety precautions are being taken as we mitigate with an essential and limited crew.  As information and policies are rapidly changing, our site staff is working and communicating continuously with municipalities and trades as well as our homeowners to provide the most current information. For more specific information, please contact [email protected] or 289.245.1300.

Thank you for your understanding and wishing everyone the best of health,

The LIV Communities Team