Careers

Please check this page for current career opportunities at LIV Communities. If you are interested in applying, please email your cover letter and resume to [email protected], or fax to 289.245.1301. Thank you for your interest.

Construction TLC Coordinator

The Construction Total LIV Care (TLC) Coordinator will assist the Director of Construction and work closely with Site Administrators, Construction Administrators, Construction Site Supervisors as well as a PDI and Quality Assurance Representative.

Requirements:

  • Minimum 2-5 years of administrative and customer service experience
  • Excellent administrative skills
  • Strong interpersonal skills
  • Intermediate/Advanced level computer skills for applications including Microsoft Office Suite (Word, Excel, Outlook, Builder Lynx etc.)
  • Ability to adapt to critical incidents, problem solve, and maintain multiple priorities without compromising the quality of work
  • Effective attention to detail and a high degree of accuracy
  • Ability to work under pressure, handle stressful situations and maintain flexibility

Construction Total LIV Care (TLC) Coordinator Duties and Responsibilities:

  • Communicate with homeowners via telephone and/or email regarding the Pre-construction of their home, as well as respond to homeowner inquiries and provide updates as required
  • Schedule Appraisals with homeowners’ mortgage brokers/banks when required
  • Request lawyer information from homeowners in preparation of their house closing
  • Update homeowner lawyer information in Builder Lynx
  • Gather municipal address listings from the CAD Manager for project m-plans
  • Communicate with the City for postal codes on new m-plans
  • Take/manage and distribute bi-weekly Production Meeting minutes
  • Take/manage and distribute bi-monthly Construction Team minutes
  • Distribute quarterly closing lists to telecommunication providers
  • Manage project closing dates and conduct bi-weekly closing meetings
  • Communicate with the City for Residential Occupancy Permit Certificates and for special parking permissions
  • Prepare Amendments for homeowners as required
  • Prepare/mail TLC introductory letter to all new homeowners and send out TLC letters as required
  • Create an agenda and take minutes for the TLC Meetings; distribute minutes monthly
  • Assist the Sales Department during project openings when required
  • Work in accordance with the Health and Safety Committee and attend all meetings
  • Reception coverage (approximately 1 hour per week for lunch time relief)

Customer Service Duties:

  • Address inquiries from homeowners and redirect telephone calls to the appropriate department/person
  • Ability to go the extra mile to engage homeowners
  • Ability to work well both independently and in a team atmosphere
  • Liaise between all LIV Communities homeowners and the LIV Communities construction and service teams
  • Exceptional problem-solving skills, and the ability to troubleshoot problems
  • Strong homeowner focus – interacting with homeowners with professionalism and care

*Responsibilities and essential functions may be modified at any time depending on business needs

Please send resume and cover letter to [email protected]

We thank all candidates for their interest, however, only those under consideration will be contacted.