Terms and Conditions

These terms of use contain important disclaimers you should read.

The following provisions set forth the Terms of Use for this website (this “Website”). This Website is owned or operated by LIV Communities (who together with its affiliates, are collectively referred to herein as "LIV Communities", "we" or "us"). You may contact us at LIV Communities, Attn: Privacy Officer, 1005 Skyview Dr. Suite 301, Burlington, Ontario, L7P 5B1
. By accessing or using this Website, you signify your acceptance of the provisions of this Terms of Use and other terms on this Website.

Ownership and use of content

This Website and its contents are owned by LIV Communities or used under license from others with all rights reserved. The reproduction, re-creation, retransmission or other use of any of the material on this Website, whether text, visual image, audio, video, or computer software, or the posting or framing on other websites without the express prior written permission of LIV Communities is expressly prohibited; provided, however, that you may print in hard copy portions of this Website for your personal home buying purposes.

Unless required otherwise by law, LIV Communities will treat all information that you share with us whether shared online, obtained by LIV Communities from you in person or derived by us as a result of your visit to or use of our Website as non-confidential and non-proprietary. You agree and acknowledge that LIV Communities shall be granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to use, reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and perform any such information for any purpose whatsoever including marketing and you agree to hold us harmless with respect thereto.

Equal Housing Opportunity

LIV Communities is pledged to equal housing opportunity and provides housing without discrimination or other limitation based on race, color, religion, sex, handicap, familial status or national origin.


This website uses cookies, session variables, web beacons and other technologies to personalize content and enhance the user's experience.

Home and Community Information on this Website

Home and community information, including pricing, included features, terms, availability and amenities, are subject to change and prior sale at any time without notice or obligation. Drawings, pictures, photographs, video, square footages, floor plans, elevations, features, colors and sizes are approximate for illustration purposes only and will vary from the homes as built. Images do not reflect a racial or ethnic preference. Home prices refer to the base price of the house and do not include options or premiums, unless otherwise indicated for a specific home. Nothing on our Website should be construed as legal, accounting or tax advice. Incentives and seller contributions may require the use of certain lenders or title companies, some of which may be affiliates of LIV Communities, and could affect your loan amount. Not all people will qualify for all offers. Promotional offers are typically limited to specific homes and communities and are subject to terms and conditions. Please consult a LIV Communities sales agent and review a home sales contract for additional information, disclosures and disclaimers.

Claims of Copyright Infringement

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe in good faith that materials on our Website infringe their rights. If you believe that materials on our Website infringes your copyright, you or your agent may send us a notice requesting that we remove or block the material. Notices must meet the requirements of the DMCA. Notices may be sent to us at: LIV Communities, Attn: Chief Legal Officer, 8600 Dufferin Street. Vaughan, Ontario L4K 5P5
. There are penalties for false claims under the DMCA.

Information From Children

Our Website contains general information not directed towards children. We do not knowingly collect information from children under the age of 13. Children under the age of 13 should not use this Website, and we encourage parents to supervise their children while online.

Third Party Websites

Websites maintained by third parties may link to or from this Website. A link to another website does not imply that LIV Communities endorses or accepts responsibility for such other website. You hereby acknowledge and agree that LIV Communities shall not be responsible for the content, products or services offered or the privacy practices of such other websites. Please visit those sites to review their privacy policies.

Limitation of Liability, Indemnity and Disclaimer

LIV Communities endeavors to keep the information on this Website current and up to date. However, some of the information on this Website may be inaccurate or incomplete, or may contain typographical errors. LIV Communities has no obligation to update this Website. LIV Communities does not warrant that the content of this Website is error free or that its service in providing this Website will be uninterrupted. Your use of this Website is at your own risk. Your sole and exclusive remedy for issues relating to the content on this Website or its use shall be to discontinue accessing the Website and using the information or material obtained. The user and LIV Communities agree that LIV Communities shall not be liable for any damages relating to the use of, or reliance upon, the content of this Website, including without limitation damage to your computer equipment or other property from downloading material from this Website.

You agree to indemnify, defend and hold harmless LIV Communities for any and all unauthorized uses you make of the Website.

To the fullest extent allowed by applicable law, you hereby waive, disclaim and release LIV Communities, its subsidiaries and affiliates, and their respective officers, directors, employees, agents, successors, and assigns, from all claims of any kind (specifically including any and all claims for actual, incidental, consequential, punitive or exemplary damages, attorneys' fees and costs, or claims for interest, and whether in contract, warranty, tort (including negligence whether active, passive or imputed), product liability, strict liability or other theory), related directly or indirectly to, or arising from, your access to this website or the use of any information or material contained therein. Without limiting the foregoing, everything on this site is provided to you "As is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

Law and Jurisdiction

These Terms of Use shall be governed by, construed and enforced in accordance with, and subject to, the laws of the Province of Ontario, except to the extent they are superseded or preempted by the laws of the Canada or other jurisdictions. If any provision of these Terms of Use shall be determined to be invalid, unlawful, void or otherwise not enforceable, the parties agree that the validity or enforceability of the remaining provisions of these Terms of Use shall remain in full force and effect. By accessing this Website, or using information on this Website, you submit to the exclusive jurisdiction of the provincial courts in Ontario to resolve disputes of any kind arising out of your reliance on the information on this Website, or any interaction with LIV Communities involving this Website. Any claim you have with respect to this Website must be brought within one year after the claim arises.

Successors and Termination

These Terms of Use shall be binding upon and inure to the benefit of LIV Communities and you and its and your respective heirs, representatives, successors and assigns. These Terms of Use shall remain in force and effect until terminated by LIV Communities. In the event of termination of these Terms of Use, restrictions imposed upon you by these Terms of Use, including all disclaimers, waivers, releases and limitations of liability, shall survive.

Void Where Prohibited

This Website is accessible by users throughout the World. LIV Communities products, services and offers may not be available in your state or community. The information on this Website is not an offer of products or services where LIV Communities is not doing business or where prohibited by law.

Changes to Terms of Use

LIV Communities reserves the right to change its Terms of Use from time to time without advance notice to you. LIV Communities will notify you of changes to its Terms of Use by updating its Terms of Use on this Website and providing a notice on this Website of the date on which the update was made.

Your Privacy Rights

To view our Privacy Policy, please go to our Privacy Policy.

Effective Date

These Terms of Use are effective May 1, 2016


As we all navigate through these unprecedented times, please be advised that LIV Communities’ priority is ensuring the well-being of our customers, employees, trades, suppliers, as well as our communities.   As we continue to closely monitor the risks associated with COVID-19, we are taking all necessary precautions as guided by the World Health Organization (WHO), Health Canada and the US Centers for Disease Control and Prevention (CDC).

To support the well-being of our team members, we have adjusted to remote work schedules, remote and virtual meetings, as well as implemented social distancing and enhanced cleaning measures to ensure that our environments remain as safe as possible across our organization and within communities.

We have proactively set up all employees to be able to work efficiently in a remote environment, so rest assured, your phone calls and emails will be attended to. We are communicating regularly with homeowners on an individual and departmental basis.

Please see below for department updates made the morning of Monday, March 23rd.  As always, please feel free to reach out via email at [email protected] or 289.245.1300 for any general inquiries.

Head Office: Our Service Department has resumed services as of Monday, July 20th. Staff will be taking necessary precautions as set out by Health Canada and the Government of Ontario to ensure the safety of all employees and purchasers. Due to the temporary backlog, homeowners will be contacted in order of closing dates and by priority sequence. Your patience is greatly appreciated.

Service Department: All service is temporarily suspended.  Emergency situations must be directed to [email protected], or by contacting 905.971.0786.

Site Construction Teams: Our Service Department has resumed services as of Monday, July 20th. Staff will be taking necessary precautions as set out by Health Canada and the Government of Ontario to ensure the safety of all employees and purchasers. Due to the temporary backlog, homeowners will be contacted in order of closing dates and by priority sequence. Your patience is greatly appreciated.

Décor Centre: As of April 27th, our Décor Studio will be available for appointments for our homeowners. The Décor Studio continues to be closed for all browsing and visitors.

The wellbeing of our clients and staff are paramount and we are taking all precautionary measures to ensure we maintain the highest possible standards surrounding health and safety. We have implemented the following increased preventative measures:

  • Up to 2 adult visitors per home who are on the Agreement of Purchase and Sale, per appointment. No children under the age of 18.
  • Plexi barriers have been installed at work stations.
  • Ample hand-sanitizer will be provided and increased frequency of disinfecting areas has been implemented.
  • Vigilant hygiene practices will be enforced during appointments.
  • Employees have also been reminded to take increased measures to reduce the risk of transmission of illness and to stay home if they are sick.

Our décor staff will also be screening clients when booking appointments, as well as prior to entry into the building. Individuals will be asked a series of health questions, as well as travel history.

If you are a homeowner with questions or concerns, please reach out to [email protected], or phone 905.304.0471.

Thank you for your understanding and wishing everyone the best of health,

The LIV Communities Team