Total LIV Care

LIV is proud of our exceptional level of customer service, highlighted by Total LIV Care. Our TLC program is a proactive approach that provides buyers with step-by-step information, education and care including multiple inspections, tours, design advice, meetings with the site manager, orientation and so much more. This step-by-step quality control allows us to deliver homes that meet LIV's extremely high standards. Experience the LIV Difference and see how far a little extra care can go.

LIV Design Studio

Visit our impressive showroom, exclusively for LIV buyers. Our decorating experts will help you select the perfect finishes for your new home.

Visit the Design Studio

LIV Academy

LIV Academy is a new home seminar that gives LIV representatives a chance to explain the entire process from buying a home to moving in to new home owners. Buyers can ask questions about the new home, the building process and more.

Pre-construction Meeting

Before we build your new home, you will meet with our professionals. At this meeting, they will review your file, ensure everything is correct, explain the building process and go over any questions you may have.

Quality Assurance

At LIV, our proactive approach includes sending a quality assurance inspector, who follows a 500-point inspection process in your new home before you move in.

Frame Walk

We're excited to show you the progress as it takes place! As soon as your framing is complete, you will schedule a tour with our site manager. They will show you your home and explain the next steps.

New Home Orientation

Before you move in, a quality assurance inspector will guide you through your new LIV home, showing you how to use and maintain it, while also performing a final quality check.

Proactive Corrections

After you move in, TARION requires warranty submissions within 30-days and 1 year. We proactively conduct 21-day and 11 ½ month inspections to ensure your home meets and exceeds our high standards and fix any issues quickly.

Closing Day

Moving in to you new LIV home will be an exciting day! You concentrate on moving all of your things. We'll ensure the home is spotless and all paperwork is complete.

Full Communication

Every step of the way, we have someone who can answer your questions. Phone our TLC ambassador at 289.245.1300, or email [email protected] And of course, you can always reach us through social media. Thank you for trusting us with this purchase. We're here to help!

The LIV Difference

LIV Communities believes it’s all about the differences inside and out that add up to tremendous value when buying a new home. Attention to the smallest architectural details and finishes is not just about alluring curb appeal but pride in home ownership. When you open the door, you will be stepping into a living space that not only looks great but is thoughtfully designed for comfort and convenience throughout. Experience the LIV Difference.