LIV Communities Head Office

1005 Skyview Drive, Suite 301
Burlington, Ontario
L7P 5B1

Phone: 289.245.1300
Fax: 289.245.1301

TLC Ambassador

1005 Skyview Drive, Suite 301
Burlington, Ontario
L7P 5B1

Phone: 289.245.1300
Fax: 289.245.1301

Décor Studio

680 Tradewind Drive, Unit #1
Ancaster , Ontario
L9G 4V5

Phone: 905.304.0471
Fax: 289.245.1301

Emergency and Warranty

After Sales General Inquires: 289.245.130

24/7 After-Hours Emergency: 905.971.0786

Brantview Heights

269 Garden Avenue,
Brantford, Ontario

Phone: 647.202.2332

The Classics

1106 Wanless Drive,
Brampton, Ontario

Phone: 905.495.7788


Please check this page for current career opportunities at LIV Communities. If you are interested in applying, please email your cover letter and resume to, or fax to 289.245.1301. Thank you for your interest.

Site Administrator

Site Administrator Duties

  • Create and maintain Lot specific files and update all hard copy and electronic files.
  • Create and maintain lot specific packages for Trades on site.
  • Create work orders and schedule service pertaining to QA reports and PDI reports.
  • Coordinate follow-up with Site Supervisors and Trades regarding outstanding QA/PDI items.
  • Coordinate QA items for completion and sign off prior to Pre-Delivery Inspection.
  • Coordinate completion of PDI items prior to 30 Day Warranty Service and obtain homeowners signature on completed items.
  • Receive, direct, and respond to all modes of customer contact with consistent follow-up on all matters/queries received until the point of resolution.
  • Liaison with Head Office and trades as necessary to complete deficiency lists in a timely manner and/or provide customer resolution.
  • Home closing/occupancy duties including scheduling key pick up, distribution of keys and welcome home gifts, if applicable.
  • Manage emails, answer phones, filing, and respond to requests from the trades, homeowners, Supervisors and Head Office.
  • Field payroll entry and submission to Corporate Office site staff.
  • Vehicle tracking and logging of repairs, inspections, and all other related requirements.
  • Coordinate vehicle repairs as required.
  • Update Construction Schedule as provided by Site Supervisors.
  • Ensure that Trade/City inspections have been completed and signed off on.
  • Create PO’s as provided by site supervisors, file and maintain PO’s and provide a copy to head office.
  • Acknowledge and sign-off on all deliveries.
  • Provide Inspectors, Trades, or City Representatives with drawings, sitings, etc.
  • Other tasks as directed by the Site Management or Head Office.

Customer Service Duties

  • Greet all homeowners and Trades as they come into the Construction trailer.
  • Respond accurately and quickly to homeowner and Trade inquiries, and assist with the resolution process if needed. Follow up to ensure a resolution has been met.
  • Build sustainable relationships and trust with the homeowners and Trades through open and interactive communication.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage homeowners


  • Excellent administrative management skills.
  • Strong interpersonal skills.
  • Strong computer skills.
  • Excellent oral and written communication and organizational skills.
  • A self-starter; ability to work independently with minimal supervision.
  • Personal accountability with proven results.
  • Personable and service-oriented.
  • Intermediate/Advanced level computer skills for applications including Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Experience in home builder software and database software a plus.
  • Understanding of accounting principles.
  • Strong ability to maintain accurate records and filing system.
  • Strong organizational and time-management skills.
  • Ability to adapt to critical incidents, problem solve, and maintain multiple priorities, without compromising the quality of work.